Terms and Conditions

Welcome to HELHUN. These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing this website and/or placing an order, you agree to be bound by these terms. Please read them carefully.

1. General Information

  • Company Name: HELHUN
  • Registered Address: Westersingel
  • Registration Number: 91304466
  • VAT Number: NL004880672B87
  • Contact Information:
    • Email: mail@helhun.com
    • Phone: +31681278081

2. Eligibility

To use our website or purchase products, you must:

  • Be at least 18 years old or have the consent of a parent/guardian.
  • Provide accurate and complete information when creating an account or making a purchase.

3. Ordering and Payment

3.1 Placing an Order

  • Orders are subject to availability.
  • You will receive an order confirmation email once your purchase is placed. The contract is only finalized when your order is dispatched.

3.2 Payment

  • All prices are listed in € and include VAT, unless stated otherwise.
  • Payment methods include [Credit/Debit Card, PayPal, Bank Transfer, etc.].
  • We reserve the right to correct any pricing errors before processing your order.

3.3 Cancellations

  • You can cancel your order before it is dispatched by contacting us at mail@helhun.com.

4. Shipping and Delivery

4.1 Shipping

  • We currently only deliver to the Netherlands.
  • Shipping fees and estimated delivery times are provided at checkout.

4.2 Customs and Duties

  • For international orders, customs fees or import duties may apply. These are the responsibility of the buyer.

4.3 Delivery Issues

  • If your order is delayed or lost, please contact us immediately at mail@helhun.com.

5. Returns and Refunds

5.1 Right of Withdrawal

  • As per EU law, you have 14 days from the date of receipt to cancel your purchase without providing a reason.

5.2 Return Conditions

  • Items must be returned in their original condition, unused, and with proof of purchase.
  • Certain items, such as custom or perishable products, are non-returnable.

5.3 Refunds

  • Refunds will be processed within 10 business days after we receive your return.
  • Return shipping costs are the buyer’s responsibility unless the item was faulty or incorrect.

6. Intellectual Property

All content on this website, including text, images, logos, and designs, is owned by or licensed to us. You may not use this content without prior written permission.

7. Limitation of Liability

  • We are not responsible for indirect or consequential damages resulting from the use of our website or products.
  • Our total liability is limited to the amount paid for the product(s) in question.

8. User Responsibilities

When using our website, you agree to:

  • Use it only for lawful purposes.
  • Avoid introducing harmful material such as viruses.
  • Refrain from unauthorized access to any part of our systems.

9. Governing Law and Disputes

These terms are governed by the laws of the Netherlands. Any disputes will be resolved in the courts of the Netherlands.

10. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will take effect immediately upon posting. Please review this page regularly.

11. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

  • Email: mail@helhun.com
  • Phone: +31681278081
  • Address: [Insert Address]

Thank you for shopping with HELHUN